Sending us a zip of your AppData folder or Backing it Up

Sending us a zip of your AppData folder or Backing it Up

Zip up database to send to us; or for backup purposes!

1. Stop TTP (from system tray) to ensure not running in background
2. Zip up the contents of  'C:\users\<username>\appdata\local\tag that photo\ ' where <username> is your Windows user name. See below for a quick way to navigate to that folder.
3. The size will most likely be too large for an email attachment so we suggest we use Dropbox or WeTransfer to send to info@tagthatphoto.com

To open the AppData folder on Windows 10, 8 & 7:
  1. Open File Explorer/Windows Explorer
  2. Type %AppData% into the address bar and hit enter (where it says 'Quick access')
  3. Navigate to the Local\TagThatPhoto folder (you may have to step up one folder level to get to the Local folder if you are taken to the Remote folder by default in 2) above.
The attachment has a screenshot of the Explorer entry field.

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