Sending us a zip of your AppData folder

Sending us a zip of your AppData folder

To Zip up your TTP database to send to us:

1. Stop TTP (from system tray) to ensure not running in background

2a) Quick access to the folder - Press Windows key and R at the same time - then enter the following in the command window and click OK:
%Appdata%/../Local/TagThatPhoto

OR - if that doesn't work for you - here is the path:

2b). Zip up the contents of  'C:\users\<username>\appdata\local\tag that photo\ ' where <username> is your Windows user name. 

3. The size will most likely be too large for an email attachment so we suggest we use Dropbox or WeTransfer to send to info@tagthatphoto.com

To open the AppData folder on Windows 11, 10, 8 & 7:
  1. Open File Explorer/Windows Explorer
  2. Type %AppData% into the address bar and hit enter (where it says 'Quick access')
  3. Navigate to the Local\TagThatPhoto folder (you may have to step up one folder level to get to the Local folder if you are taken to the Remote folder by default in 2) above.
The attachment has a screenshot of the Explorer entry field.



    • Related Articles

    • Taking a backup using MS SyncToy

      One way to backup your TTP database is using MS SyncToy - it will copy your important TTP files and make sure you can roll back to a "good point" in time if you run into problems. You can also use a Zip utility - like 7zip - to do the same thing and ...

    • Starting over again

      If you have been playing around with Tag That Photo and would like to start over from ground zero with an empty database, then this post is for you. You can find the older instructions below, but as of Version 2.6 we added an option on the Settings ...

    • Saving bandwidth when backing photos up to the cloud

      Many people use OneDrive, Dropbox, Google Drive or other cloud storage provider.  Those services offer a great way to protect your data in the case of a major disaster with your home or just your computer - either way it protects your data and that ...

    • Mapping a Windows drive to a Synology folder

      Refer to this link for instructions on how to map a Windows driver to a Synology folder: How to map a Synology NAS network drive on Windows 10 | Windows Central 

    • Migrating, moving or transferring images

      Things change when one has a computer system - new drives, new computers, etc. - will necessitate a change in image location. We realize that you definitely don't want to have to re-do any tagging! Hopefully these different scenarios will help. And ...